Increasing product longevity is seen as an effective way to reduce consumption within the circular economy. This paper explores narratives of product longevity, focusing on textiles, household appliances, and furniture as expressed by Norwegian business representatives and consumers. The study reveals dominant narratives of physical and emotional durability among businesses. Conversely, consumers emphasise managing consumption volumes and their relationship with products based on use contexts and life events. While both groups recognise the importance of physical durability, there’s a disconnect regarding how emotional attachment can be created between user and product, and the significance of production volumes. The study suggests that narratives of product longevity, shift focus from production to consumption, distancing from questions of volume and growth and that efforts should take ‘life durability’ of products into account when designing strategies and interventions aimed at extending product lifespans, including business models and policy directly targeting lower production volumes.
Forfattere: Frode Syversen, Ingun Grimstad Klepp, Olav Skogesal, Kristiane Rabben, Anna Schytte Sigaard, Lisbeth Løvbak Berg og Kirsi Laitala
Sammendrag
Ved å analysere tre ulike materialstrømmer besvares FoU-prosjektet Wasted Textiles’ spørsmål «Hvor mye tekstiler, spesielt syntetiske, kvitter norske forbrukere seg med». I perioden 2021-2023 har prosjektet analysert prøver av tekstiler fra tekstil- og avfallsstrømmer fra Oslo, Vestfold og Romerike. Basert på resultater fra Wasted Textiles’ analyser, Mepex’ lukkanalysedatabase for husholdningsavfall, statistikk over mengder restavfall og tekstiler samlet inn av ideelle organisasjoner, er det beregnet nasjonale tall for mengde tekstiler, av tekstilprodukter, tilstand og andel syntetiske fibre i de tre strømmene.
Authors: Ingun Grimstad Klepp and Kerli Kant Hvass
Abstract
Among sustainable fashion and textile themes, product durability has recently come into focus within EU policy making. The dominant understanding is that increased textile lifespan will reduce environmental impacts, but this intrinsic link is not supported by research. The volume of clothing produced poses the greatest environmental burdens. Increased clothes availability leads to longer lifespan due to reduced utilization. To reduce the environmental impact of increased textile volumes measures should be expanded to encompass not only product design, life-prolonging, and end-of-life strategies, but also the volume of products to market. This concept paper contributes to the debate on how to address the growing amount of textile waste by applying the knowledge gained from consumer research regarding clothing use and proposing a regulatory measure called Targeted Producer Responsibility (TPR). The central method of TPR is waste analyses which relies on actual use – or non-use – of products as the starting point for eco-modulated fees. TPR reverses EPR and uses waste for overproduction knowledge, thus proposing a tool that can potentially reduce the total environmental impact of textiles.
Many strategies are proposed that should enable the consumers to keep using the products for longer, but there is less research on which and how consumer practices contribute to longer lifespans. In this paper we focus on two specific, distinct ways of reaching long lifespans: 1) retaining redundant products even though they are not needed or used, and 2) keeping on using flawed products despite they no longer functioning, fitting, or delivering the expected service level. In the former, the products are passive while in the latter they remain in active use and thus reach longer service life. The discussion is based on six focus groups conducted in connection with the project LASTING. The overarching theme was product longevity of three product groups: electronics, textiles, and furniture. Our analysis points to five categories of explanations for products that are either kept despite the lack of any intention of using them again or retained in active use despite flaws: Economic, Ethical, Social, Emotional, and Intentions. It remains important to focus on active service life and various ways to promote it to reduce the environmental and climate impacts of consumption. The role of each of the five categories will be discussed, as well as implications for sustainability and policy options.
Authors: Kirsi Laitala, Lisbeth Løvbak Berg and Pål Strandbakken.
Abstract
The Consumer Purchases Act is one of the cornerstones for ensuring that businesses are liable for defective or faulty products that do not meet the minimum requirements for lifespans. However, this right is too seldom used by consumers. This paper discusses the reasons for not complaining based on six consumer focus groups, where in total 36 consumers described furniture, electronics, and textile products that they were dissatisfied with. Many complaints were not made due to consumers’ cost-benefit evaluations, where they considered the economic costs, time use, and the needed effort, as well as the probability of getting the complaint accepted. Many participants lacked the competencies required to make the judgment when the right is applicable and where and how to proceed. Further, the expectations based on price and brand, properties of the product such as materials, as well as the type of fault and its relation to use were important. Strengthening and extending consumer rights to complain are discussed as an important part of the strategy to increase the quality of goods and extend their lifetimes. The findings show barriers and opportunities to the efficacy of this strategy that is highly relevant for policy development. There is a need for clear guidelines on what the consumer rights are for the specific products, what is considered unacceptable abrasion and normal use, and differentiation between commercial warranties and legal rights. Complaints are an important avenue for businesses to gain information about the performance of their products, and for legal durability expectations to be enforced.
This paper explores narratives of product longevity expressed by businesses and consumers, with the aim of illuminating and comparing ways in which the two stakeholder groups express their engagement with products in the context of prolonging their lifespans. We base our analysis on consumer focus groups and interviews with company representatives. Our focus is on textiles (incl. clothing) and furniture. We find that technical and emotional durability are the two dominant ways of understanding product longevity by company representatives. Consumers, however, tell a different story, of living with their things, of use, of time passing, and of life events triggering change. This is a context in which social and systemic factors play a large role in determining the lifespan of a product – factors that are external to the product itself. Although all can agree on the importance of technical durability, problems connected to excessive production volumes and how products feature in everyday life are avoided in narratives produced by business actors. We argue that corporate narratives of product longevity are diverting our attention away from production toward consumption, keeping questions of volume and growth at arm’s length. These conflict with consumer narratives of product longevity that grapple with the materiality of the things within the context of lived lives in a consumer economy.
Authors: Irene Maldini, Vilde Haugrønning and Lucrecia de León
Abstract
This paper introduces the relevance of volume-centric research in studies of clothing use. The global production of garments has grown dramatically in recent decades, bringing along significant environmental challenges. However, knowledge is lacking about why people deal with clothing quantities in such varied ways, and what leads some of them to overconsumption. A review of wardrobe research methods shows that there are various approaches to studying garments going in, around, and out of wardrobes. Gathering qualitative insights about specific garments, such as favorite garments, has been quite common. However, in order to advance knowledge about clothing consumption volumes, it is important to look at the wardrobe as a whole and include quantitative aspects. This paper reflects on what approaches and techniques can be used to that end. The reflections are combined with lessons learned from a pilot wardrobe study conducted in Uruguay, Portugal and Norway in 2022 with 20 respondents, concluding with recommendations for volume-centric methods in future wardrobe studies. Rigorous accounts of all garments owned should be combined with registration of items going in and out of the wardrobe over time in order to link accumulation to production and waste volumes. Methods connecting garment quantities with practices of daily use are particularly valuable. One example that has proven successful is piling exercises, a technique where participants are invited to categorize garments in groups according to specific criteria.
This project note presents preliminary findings from a PhD project looking into textile waste from Norwegian households. 28 households collected textiles that they would have otherwise discarded for a period of six months. The textiles were collected by the PhD candidate during visits to the households where qualitative interviews were carried out. Then, all textiles were registered along with information from the interviews. The findings indicate that most of the discarded textiles are clothes and shoes. However, when broken down into textile categories, household textiles represent the largest group of discarded textiles. In addition, findings show that about one third of the collected textiles were in a very good condition, either like new or with only minor changes. The fiber content of the textiles corresponded with the preliminary findings from work package 2 in Wasted Textiles, as there was an equal distribution between 100% synthetic textiles, 100% non-synthetic textiles and textiles containing a mix of these. It was also found that the largest group of users were adult women, especially when looking at number of textiles discarded. If weight was applied instead, the difference between the genders evened out more. As these findings are preliminary, it is too early to provide any hard conclusions. Instead, the project note is meant to grant insights into the kind of data that will eventually be available and shared with the project group.
Vi sjekker merkelappen med Matoha FabriTell fiberskanner.
Forfattere: Anna Schytte Sigaard, Ingun Grimstad Klepp og Tone Skårdal Tobiasson
I prosjektet Wasted Textiles har en av utfordringene vært å identifisere hvilke fibre klær faktisk består av, både når klærne er merket – men spesielt når de ikke er det.
I november var Wasted Textiles så heldige å få tilgang på fiberskanneren FabriTell fra det engelske firmaet Matoha (matoha.com). FabriTell er en liten håndholdt maskin på bare 0,5 kg som bruker nær infrarød (NIR) analyseteknikk til å identifisere fibersammensettingen i tekstiler. Den kan kjenne igjen to-komponent blandinger av de mest vanlige fibrene, som bomull, polyester, viskose, ull, silke, elastan og akryl i alle typer konstruksjoner av tekstiler, altså både strikkede, vevde og nonwoven materialer.
Vi skal bruke skanneren til å sjekke fiberinnhold i klær og tekstiler innsamlet fra husholdninger i Oslo, Vestfold og Salten i løpet av det siste året. Vi har allerede registrert fiberinnhold som angitt på merkelappene, men mange av tekstilene har ikke merkelapp og i en stor del av klærne har lappen blitt klippet av eller er så slitt fra vask at den ikke kan avleses. Med FabriTell får vi nå mulighet for å registrere innholdet mer presist for disse tekstilene. Vi vil også få vite om våre antagelser om fiberinnhold stemmer. Undersøkelser i andre land har vist at mange klær er feilmerket og faktisk inneholder en større andel av syntetiske fibre enn det som er oppgitt på merkelappene. Vi skal sjekke om dette også gjelder for klær i Norge.
De siste dagene har vi skannet over 200 klesplagg og ser allerede nå at noen er feilmerket, mens andre utelater visse deler av plaggene i det oppgitte fiberinnholdet. På bildene under ses eksempler fra skanningene. På det første bildet skannes en bluse, som ut ifra fibermerkingen skulle bestå av 60% viskose, 20% bomull og 20% polyester, altså 80% plantebaserte fibre og 20% syntetiske fibre. Ifølge skanningen består denne blusen av ca. 80% polyester og 20% elastan, altså 100% syntetiske fibre.
På det andre bildet skannes en genser som ifølge merkelappen skal være laget av 50% bomull og 50% viskose, men FabriTell gir et litt annet resultat. Når forside og bakside av t-skjorten skannes, viser den riktignok 100% plantebaserte fibre, men når kragen skannes, blir resultatet ca. 80% bomull og 20% polyester. Vi fant det samme for flere plagg som var angitt som 100% plantebaserte fibre. Når vi testet hoveddelene av plaggene, stemte fibermerkingen overens med resultatene fra skanneren, men når vi testet krage, ermekanter og bunnribben på gensere og t-skjorter, så målte vi opp imot 30% elastan, nylon eller polyester.
Det vi har sett så langt tilsier at mange klesplagg som ifølge merkelappen skal være laget av plantebaserte fibre også inneholder syntetiske fibre i deler av plaggene og at andre plagg kan være fullstendig feilmerket. Merking av klær er en av de få kildene til informasjon vi som forbrukere har tilgang på om klærne vi kjøper. Feilmerking av denne typen bidrar derfor til at forbrukere får enda større problemer med å navigere i et allerede uoversiktlig marked og, i visse tilfeller, blir ført bak lyset av klesprodusentene. For oss i Wasted Textiles vil skanneren bidra til mer nøyaktige opplysninger om hvor mye av klærne som går ut av bruk i Norge er laget av syntetiske fiber.
I løpet av den neste måned skal vi skanne datamaterialet som er innsamlet til doktorgradsprosjektet i prosjektet bestående av kasserte klær og tekstiler fra 28 husholdninger. Resultatene vil gi et innblikk i feilmerking av klærne som i Norge ender opp i avfallsstrømmer eller går ut av bruk på andre måter. Dette er viktig informasjon hvis vi skal planlegge for hva vi skal gjøre med tekstilavfallet vårt fordi fiberblandinger vanskeliggjør resirkulering.
Authors: Kirsi Laitala and Ingun Grimstad Klepp, SIFO
Abstract
Garment lifetimes and longer serviceable life play important roles in discussions about the sustainability of clothing consumption.
A compilation of the research on clothing disposal motivations shows that there are three main reasons for disposal:
Intrinsic quality (37%): Wear and tear-related issues such as shrinkage, tears and holes, fading of colour, broken zippers and loss of technical functions such as waterproofness.
Fit (28%): Garments that do not fit either because the user has changed size, or the garment did not fit well to start with (for example due to unsuitable grading, insufficient wear ease or wrong size).
Perceived value (35%): reasons where the consumer no longer wants the garment because it is outdated or out of fashion, or no longer is needed or wanted, or is not valued, for example when there is a lack of space in the wardrobe.
This shows that almost two-thirds of garments are discarded for reasons other than physical durability. Poor fit/design together with lack of perceived value by the owner are responsible for the majority of clothing disposals.
Physical strength is one of the several factors that are important if the lifetime of clothing is to be increased. However, it does not help to make clothes stronger if they are not going to be used longer anyway; this will just contribute to increased environmental impacts from the production and disposal phases. We do not need disposable products» that last for centuries. To work with reducing the environmental impacts of clothing consumption, it is important to optimize the match between strength, value and fit. This has the potential to reduce overproduction. Optimizing clothing lifespans will ensure the best possible utilization of the materials in line with the intentions of the circular economy.
Introduction
Garment lifetimes and longer serviceable life play important roles in discussions about the sustainability of clothing consumption.
Here we present the empirical findings summarized from the research that exists around clothing disposal. The review was originally conducted for the work with the development of durability criteria for Product Environmental Footprint Category Rules (PEFCR) for apparel and footwear. We believe this can be useful information for companies working to improve their products, and debate about clothing sustainability including the understanding of PEF.
We would like to thank Roy Kettlewell and Angus Ireland for their cooperation.
Method
The review includes empirical quantitative studies on clothing disposal reasons. The studies use varying methods, where online surveys are the most commonly used, but also two physical wardrobe studies are included. The way disposal reasons are studied varies as well. Many surveys ask for general, most common disposal reasons, while wardrobe studies and a few of the surveys focus on specific garments that the informants have disposed of. One of the online wardrobe surveys also asks for anticipated disposal reasons for specific garments instead of past behavior. All of the studies have been conducted between 1987 and 2020. The review excluded any studies that did not focus on disposal reasons or did not report results in a quantitative manner. In addition, it excludes a few lower-quality studies with methodological issues. In total 17 studies that fulfil the inclusion criteria were found.
Results
The review shows that clothing is discarded for many reasons. Table 1 summarizes the results and gives some information about the study sample such as where it was conducted and the number of respondents, as well as the main method that was used. Although there are differences between the surveys, they show a common feature. The results on disposal reasons could be placed in three main categories that were found in all reviewed studies: 1) intrinsic quality, 2) fit, and 3) perceived value, and an additional category for 4) other or unknown reasons. The categories include the following disposal reasons:
Intrinsic quality: Wear and tear-related issues such as shrinkage, tears and holes, fading of colour, broken zippers and loss of technical functions such as waterproofness.
Fit: Garments that do not fit either because the user has changed size, or the garment did not fit well to start with (for example due to unsuitable grading, insufficient wear ease or wrong size).
Perceived value: reasons where the consumer no longer wants the garment because it is outdated or out of fashion, or no longer is needed or wanted, or is not valued, for example when there is a lack of space in the wardrobe.
Study
Research design and sample size
Intrinsic quality
Fit
Perceived value
Other / unknown
AC Nielsen (Laitala & Klepp, 2020)
Survey in five countries, 1111 adults aged 18-64, anticipated disposal reason of 40,356 garments
44
13
35
9
WRAP (2017)
Survey in the UK, 2058 adults, 16,895 garments, disposal reasons per clothing category past year
18
42
33
7
Laitala, Boks, and Klepp (2015)
Wardrobe study in Norway, 25 adults (9 men and 16 women), 396 discarded garments
50
16
24
10
Klepp (2001)
Wardrobe study in Norway, 24 women aged 34- 46. 329 discarded garments
31
15
33
21
Collett, Cluver, and Chen (2013)
Interviews in the USA, 13 female students (aged 18 – 28). Each participant brought five fast fashion items that they no longer wear
41
38
21
–
Chun (1987)
Survey in the USA, 89 female students (aged 18 – 30). Most recent garment disposal reason.
6
29
56
9
Lang, Armstrong, and Brannon (2013)
Survey in the USA, 555 adults. General garment disposal reasons.
30
31
39
–
Koch and Domina (1997)
Survey in the USA, 277 students (82% female). General disposal reasons and methods.
29
38
33
–
Koch and Domina (1999) and Domina and Koch (1999)
Survey in the USA, 396 adults (88% female). General disposal reasons and methods.
21
37
42
–
Zhang et al. (2020)
Survey in China, 507 adults (53% female). General disposal reasons.
43
19
22
16
Ungerth and Carlsson (2011)
Survey in Sweden, 1014 adults (age 16 – 74). The most common disposal reason.
60
8
21
9
YouGov (Stevanin, 2019)
Survey in Italy, 992 adults, general disposal reasons.
31
24
20
25
YouGov (2017a, 2017b, 2017c, 2017d, 2017e)
Surveys in Australia, Philippine, Malaysia, Hong Kong & Singapore, in total 12,434 adults. General disposal reasons.
39
25
29
7
Mean
Approx. 20,000 adults
34.1
25.8
31.4
12.6
Table 1. Summary of clothing disposal reasons in 17 consumer studies.
When the category of other/unknown reasons is excluded, the division between the three main disposal reason categories is quite similar, with intrinsic quality constituting about 37% of disposal reasons, followed by lack of perceived value (35%) and poor fit (28%) (Figure 1).
Figure 1: Clothing disposal reasons
Conclusion
A compilation of the research on clothing disposal motivations shows that there are three main reasons for disposal. Intrinsic quality, that is wear and tear and other physical changes of garments is the dominating disposal reason (37%), followed by lack of perceived value (35%) and poor fit (28%). This shows that almost two-thirds of garments are discarded for reasons other than physical durability. Poor fit/design together with lack of perceived value by the owner are responsible for the majority of clothing disposals.
Physical strength is one of the several factors that are important if the lifetime of clothing is to be increased. However, it does not help to make clothes stronger if they are not going to be used longer anyway: this will just contribute to increased environmental impacts from the production and disposal phases. We do not need «disposable products» that last for centuries. To work with reducing the environmental impacts of clothing consumption, it is important to optimize the match between strength, value and fit. Optimizing clothing lifespans will ensure the best possible utilization of the materials in line with the intentions of the circular economy.
Collett, M., Cluver, B., & Chen, H.-L. (2013). Consumer Perceptions the Limited Lifespan of Fast Fashion Apparel. Research Journal of Textile and Apparel, 17(2), 61-68. doi:10.1108/RJTA-17-02-2013-B009
Domina, T., & Koch, K. (1999). Consumer reuse and recycling of post-consumer textile waste. Journal of Fashion Marketing and Management, 3(4), 346 – 359. doi:10.1108/eb022571
Klepp, I. G. (2001). Hvorfor går klær ut av bruk? Avhending sett i forhold til kvinners klesvaner [Why are clothes no longer used? Clothes disposal in relationship to women’s clothing habits]. Retrieved from Oslo: https://hdl.handle.net/20.500.12199/5390
Koch, K., & Domina, T. (1997). The effects of environmental attitude and fashion opinion leadership on textile recycling in the US. Journal of Consumer Studies & Home Economics, 21(1), 1-17. doi:10.1111/j.1470-6431.1997.tb00265.x
Koch, K., & Domina, T. (1999). Consumer Textile Recycling as a Means of Solid Waste Reduction. Family and Consumer Sciences Research Journal, 28(1), 3-17. doi:10.1177/1077727×99281001
Laitala, K., Boks, C., & Klepp, I. G. (2015). Making Clothing Last: A Design Approach for Reducing the Environmental Impacts. International Journal of Design, 9(2), 93-107.
Laitala, K., & Klepp, I. G. (2020). What Affects Garment Lifespans? International Clothing Practices Based on a Wardrobe Survey in China, Germany, Japan, the UK, and the USA. Sustainability, 12(21), 9151. Retrieved from https://www.mdpi.com/2071-1050/12/21/9151
Lang, C., Armstrong, C. M., & Brannon, L. A. (2013). Drivers of clothing disposal in the US: An exploration of the role of personal attributes and behaviours in frequent disposal. International Journal of Consumer Studies, 37(6), 706-714. doi:10.1111/ijcs.12060
